Making a Claim

Specific claims advice is available from your Local Authority Insurance advisor.

You can also contact insurers insurers directly using the contact details below.

Claims Contact Details - Zurich

Motor Claims

Zurich Municipal Motor Claims

  • Zurich Municipal Motor Claims,
    P.O. Box 3322,
    Interface Business Park,
    Swindon
    SN4 8XW


Property Claims

Zurich Municipal Property Claims

  • Farnborough Property,
    P.O. Box 3303,
    Interface Business Park,
    Swindon
    SN4 8WF



Liability Claims

Zurich Municipal Liability Claims

  • Liability Claims Unit,
    P.O. Box 558,
    1st Floor, 1 East Parade,
    Leeds
    LS1 2UA




Claims Contact Details - ACE Travel and Personal Accident Claims

Travel and Personal Accident Claims

ACE Travel and Personal Accident Claims

  • ACE Claims Service Team,
    P.O. Box 4511,
    1st Floor, 1 East Parade,
    Dunstable,
    LU6 9QA


Medical Emergency Claims

ACE ASSISSTANCE - Medical emergency Service


In the event of a medical emergency, telephone ACE Assistance on: +44 20 7173 7798 from outside the UK; (or 020 7173 7798 from within the UK) at any time of the day or night, 365 days a year. ACE Assistance will give you advice and assistance in the event of any medically-related emergency.

Please quote the Policy Number, your name and the name of your school. Please remember to give a telephone number where you can be contacted.

ACE Assistance will decide the most appropriate course of action to help you through the emergency – please do not try to find your own solution.




Your Gallagher Claims Contacts

Terrorism Claims

  • Gallagher Claims Division,
    Arthur J Gallagher (UK) Limited,
    Gallagher Claims Division,
    33 Houndsditch,
    London,
    EC3A 7AH

Download our claim forms below


ACE European Group School Travel Cancellation Form




ACE European Group School Travel Medical Expenses Form




ACE European Group School Travel Personal Accident for Offsite Activities Form




ACE European Group School Travel Personal Effects and Money for Offsite Activities Form